Your Application was Approved

WHEN YOUR APPLICATION IS APPROVED

PAYMENT OF RESERVATION FEE:

Once your application is approved, you will be notified by our staff and will be required to pay your reservation fee within 24 hours. A reservation fee equal to 25% of one-month's rent is required to take the property off the market. This will be applied to your security deposit or first month's rent at lease signing. This fee is used to hold the property for you until you move in. Once your reservation fee and signed reservation fee form are received at our office, the property will be removed from the rental market. In the event you decide to not move into the property, for any reason, this fee is non-refundable.

RESIDENT IS RESPONSIBLE FOR SETTING UP UTILITY SERVICES:

Once your application has been approved and your possession date is scheduled, you are responsible for contacting the utility companies to start service in your name on the date your tenancy begins. We offer a FREE Concierge service to our residents for internet, cable, and/or alarm systems. Please visit our site here: https://try.secondnature.com/move-in-concierge/ and a representative from Citizen Home Solutions will contact you to assist in setting up your utilities at your new house Property Management PNW .

MOVE IN PROCEDURES:

Once you have paid your reservation fee and signed the reservation fee form, our team will email you details on when to expect your Lease Package from AppFolio. We sign our rental agreements through an E-Signature process. We will need email addresses for each new resident, and all documents will be signed via E-Signature.

All move-in funds must be paid a minimum of 4 business days before possession. They must be paid into your portal. Any delay of payment will result in a delay of key exchange.

We also utilize technology designed to streamline the lease signing process. The leasing fee we charge help offset our costs in the subscription fees for our web-based products. 

The Move in leasing fee of $250.00 does not include the application fee or security deposit.